Ideal Technology Solutions

Let us help solve all your technology puzzles!

Welcome to Ideal Technology Solutions!

Remote Administration & Monitoring Services
A couple of years ago, we invested in leading edge software for IT Managed Services. This has proved to be a fantastic tool to help maintain our clients' networks.

For participating clients, we're able to respond quickly to minor incidents without needing to make a site visit or struggle blindly on a phone support call by simply remoting in to the user's PC or server. The user can view our efforts as we resolve the problem, or they can just get us to look at it while they go off and get a coffee. This saves valuable time getting to site and minimum site visit charges. The client gets their issue resolved quickly without having to wait to schedule a site visit. Everyone's happy.

But the system can do much more. We can deploy network wide software updates without going around each PC. Comprehensive scripting enables automation of almost any software package deployment.

Remote Administration & Monitoring: Managed IT Services.

But there's more! We can use the Patch Management function to automatically deploy all the latest patches & updates to workstations & servers, controlling the reboot process and avoiding the need for workstation users to have administrative access. By ensuring PC's have the latest patches, it keeps them from falling prey to exploitive code that can compromise a PC or server and therefore network security, data integrity etc.

Other features include Computer Inventory & Audit, Network Monitoring & Alerts (check backup status, drive space availability, antivirus definitions date etc), Help Desk & Trouble Ticketing, comprehensive reporting, Network Policy Enforcement and more. All with maximum security.

It's as much a "must-have" for PC's as anti-lock brakes have become for cars. There was a time when it was considered an expensive option; now it's standard equipment for so many obvious reasons.